Merchant accounts for pension and investment claim companies

Libby James

Merchant Services Expert

Libby James is co-founder, director and an expert in all things merchant services. Libby is the go-to specialist for business with more complex requirements or businesses that are struggling to find a provider that will accept them. Libby is regularly cited in trade, national and international media.

Card processing for pension and investment claims businesses

Claims against mis-sold pensions and investments are set to rise in the coming years, with client compensation reaching thousands of pounds per case. Much like PPI claim companies, pension and investment compensation businesses are deemed high risk, when it comes to applying for card processing.

The reason mis-sold pension and investment firms carry the ‘high risk’ label is as follows;

The industry tends to experience high levels of chargebacks
Fraud if often experienced with mis-sold pensions and investment false claimants
Payments are often taken without the customer present, making them slightly more high risk.

Pension and investment claim payment gateways

The majority of payments within claims businesses are processed as MOTO (mail order/telephone order) where the customers give card details, which are then processed through an online virtual terminal. Therefore to process pension and investment claim payments, businesses will require both a merchant account and payment gateways.

TO FIND OUT HOW PAYMENT GATEWAYS WORK CLICK HERE

Pension and investment claim payment gateways

TO FIND OUT HOW PAYMENT GATEWAYS WORK CLICK HERE

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Libby James

Libby James Co-founded Merchant Advice Service alongside David Bird in 2016. Her finance background, coupled with retail and customer service experience, gave Libby the drive to bring transparency and non-biased advice to the world of merchant services. Having come from the heavily regulated mortgage and insurance industry, Libby found it puzzling that other financial sectors lacked regulation and transparency leaving customers confused and unable to make informed decisions when it came to accepting card payments. This was soon to become Libby’s obsession!

With the help of some of the industry’s best, Libby began to research acquiring banks, complex terminology/regulation, and the problems customers experience within merchant services and payment gateway markets. She spent years on sourcing solutions for complex clients, which previously others were unable to assist with. Libby established relationships with brokers and banks which would soon form the cornerstone of Merchant Advice Service. As a result Libby has been featured in high-profile publications across the web.

Libby is proud to be the entrepreneur’s champion, supporting start-up businesses regularly. Her industry insights can often be found on LinkedIn where she provides free of charge advice and money saving pointers. It’s safe to say she has her finger on the pulse of everything card payments related.

Libby speaks of her experience in founding and running Merchant Advice Service…

‘Merchant Advice Service is one of my greatest achievements to date. We help business owners to overcome card processing issues which can become detrimental to their business. We assist SME’s in finding suitable card payments solutions, helping them create their vision. Each and every day is different, exciting and fore filling. As technology advances I can’t wait to see the way in which the merchant services market advances, and I’m pleased that our business will play a part in educating company owners along the way.’

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