Credit card processing for dating sites and apps

Dating website merchant accounts

With over 1.7 million Brits using popular dating apps and sites, online dating is now more popular than ever and subsequently a booming industry. Finding a merchant account for dating companies can be hard work as some providers still deem the industry as “adult” and therefore high risk.

Why are dating companies deemed high risk?

Dating websites and apps are considered high risk by payment account providers due to historic chargebacks experienced within the industry. Users more often than not sign up on a subscription basis for a set period of time and either wish to cancel or forget to end the contract, resulting in chargebacks. For tips on keeping chargebacks to a minimum CLICK HERE.


Finding a merchant account for a dating site

Although some main stream will not accepting applications for dating card processing, other more specialised account providers and banks will. Merchant account providers for dating sites and any high risk industries are constantly assessing their attitude to risk, therefore they may pull away from specific areas at any given time, if you have been served notice by your current provider let our advisors know. If you are a more established company with high turnover and high transaction levels, it might be worth having more than one merchant account supporting your business preventing the risk of being unable to trade if for some reason your account is terminated.


Online dating payment gateways

To process dating payments online as one offs or recurring subscriptions you will require a high risk payment gateway. The payment gateway works by encrypting customer card details ensuring they don’t fall into the wrong hands. Having a secure and efficient dating site or app payment gateway builds customer trust when paying what can be a costly monthly fee.  Take a look at our guide to finding the best payment gateways for your needs now and in the future.

Cost of processing card payments for dating sites

The cost of accepting card payments will vary from provider to provider, this is a percentage rate of both debit and credit card payments alongside additional fees such as monthly account fees and authorisation fees etc. When comparing merchant accounts it’s always best to compare on a pound for pound basis rather than on the rate alone, often attractive rates can be heavily loaded with additional on-going cost, watch out for hidden fees. Speak to our advisors if you are unsure, they will help you to find the best deal available to you. Payment gateways are charged at a monthly amount, normally under £30.00.


TOP TIP; rates are negotiable, therefore if you have been quoted elsewhere you can use this to your advantage. Share your quote with our advisors and we will aim to beat it for you.


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