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Merchant Accounts for Travel Agents

13 October 2023
Written by Libby James
Libby James is co-founder, director and an expert in all things merchant services. Libby is the go-to specialist for business with more complex requirements or businesses that are struggling to find a provider that will accept them. Libby is regularly cited in trade, national and international media.
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    Understanding High-Risk Merchant Accounts

    High-risk merchant accounts are specialised payment processing solutions intended for businesses operating in industries considered higher risk due to factors like chargebacks, industry regulations, and potential financial volatility. Travel agents frequently fall into this category due to the nature of their business and the inherent potential for cancellations and refunds.

    The Importance of Merchant Accounts for Travel Agents

    As a travel agent, having a reliable and efficient payment processing system is essential for the smooth operation of your business. Merchant accounts tailored for high-risk industries provide customised solutions to address the specific requirements of travel agents. These accounts offer the necessary tools and features to effectively manage credit card transactions, minimise chargebacks, and mitigate risk.

    Key Advantages of High-Risk Merchant Accounts for Travel Agents

    Expanded Payment Options

    High-risk merchant accounts enable travel agents to accept a wide range of payment methods, including credit and debit cards, online payments, and even international transactions. This flexibility allows you to cater to a broader customer base and maximise revenue potential.

    Chargeback Prevention and Management

    Chargebacks can pose significant challenges for travel agents, often resulting from customer disputes, fraudulent activities, or cancellations. High-risk merchant accounts provide robust chargeback prevention tools and dispute management systems, helping you minimise the occurrence of chargebacks and handle them efficiently when they do arise.

    Industry Expertise

    Providers specialising in high-risk merchant accounts for travel agents possess valuable insights and expertise specific to the industry. Working closely with ABTA and ATOL, they can offer guidance on navigating the payment landscape effectively, ensuring compliance with industry regulations, and capitalising on revenue opportunities.

    Tailored Risk Management

    Travel agents operate within a dynamic environment where risks are inherent. High-risk merchant accounts offer customised risk management solutions, including fraud detection tools, real-time monitoring, and secure payment gateways. These features enhance security, safeguard your business against potential fraud and financial losses, and provide peace of mind.

    How to Obtain a High-Risk Merchant Account as a Travel Agent

    Obtaining a high-risk merchant account for your travel agency entails several key steps. Let’s outline the process to help you navigate it successfully:

    Research and Select a Provider: Begin by researching reputable high-risk merchant account providers with experience in serving travel agents. Look for providers offering tailored solutions, competitive pricing, and excellent customer support.

    Application and Documentation: Complete the application process by providing the necessary documentation, such as business registration details, financial statements, processing history, and any other information required by the provider.

    Underwriting and Approval: Once your application is submitted, the provider will review your information and conduct underwriting to assess the level of risk associated with your business. If approved, you can proceed with setting up the account.

    Account Setup and Integration: Work closely with your chosen provider to set up your high-risk merchant account, integrate it with your existing systems, and configure the required payment processing tools.

    Go Live and Ongoing Support: After completing the setup, your high-risk merchant account is ready to go live. Ensure you receive comprehensive training on utilising the account’s features and have access to reliable customer support for any ongoing assistance.

    Holiday company card processing

    It feels a little unfair that UK based travel firms struggle to obtain merchant accounts. Despite falling under the travel category code, the following businesses should be able to secure reasonable rates and settling times; 

    • UK holiday lets 
    • Bed and Breakfasts 
    • Holiday parks
    • Caravan companies 

    Merchants wrongly assume that travel and flight centre merchant fees due to the high-risk category tend to be hugely expensive. Transactions don’t have to be as costly as you may expect, using a provider who are specialist in travel payment solutions will ensure your application is underwritten expertly and therefore fair rates offered. If you are a start-up business with no transaction history, you may wish to start with one provider often at higher rates then move once business and turnover increases. We recommend comparing accounts regularly to ensure you do not pay over the odds for travel card payments. 

    Merchant accounts within the travel industry don’t have to be complicated. For advice on secure travel payments speak to one of our expert advisers today for a no fee, no obligation quote. 

    Travel agent online payment processing 

    At Merchant Advice Service we specialise in securing merchant accounts for high-risk businesses. Our advisors’ experience in dealing with merchant services for travel companies and high-risk applications is extensive and we’re confident we can help you, no matter how unique your enquiry. Whether you are searching for the best payment gateway for a travel website or airline payment solutions our advisers are on hand to provide expert, impartial advice. We focus in the following areas: 

    • merchant services for travel agents 
    • online travel agency payment processing 
    • payment gateway for travel website 
    • chartered jet merchant accounts 
    • airline merchant account 
    • airline payment processing 
    • airline payment gateway 

    How Merchant Advice Service Can Support You

    At Merchant Advice Service, we comprehend the unique challenges faced by travel agents in obtaining and managing high-risk merchant accounts. Our team of experts specialises in delivering tailored solutions to address your specific needs.

    We can guide you through the process, assist in selecting the right provider, and ensure a seamless transition to a high-risk merchant account. To learn more about how we can assist you, visit our page on High-Risk Merchant Accounts for Travel Agents.

    Conclusion

    We hope this article has provided you with valuable insights into the world of high-risk merchant accounts for travel agents. By leveraging the benefits of a high-risk merchant account, you can expand your payment options, mitigate chargebacks, and effectively manage your travel agency’s financial operations. Remember to conduct thorough research, complete the necessary documentation, and seek professional guidance throughout the process. For more expert advice, visit our blog page!

    Navigating the world of high-risk merchant accounts as a travel agent doesn’t have to be a maze. With the right payment processor and merchant account services, you can manage your cash flow effectively and accept credit cards with ease.

    Features like a virtual terminal and rolling reserve options can offer added flexibility. Don’t forget to factor in processing fees and ensure you’re PCI compliant for secure transactions. For tailored advice and solutions, Merchant Advice Service is your go-to resource.

    FAQs

    What factors contribute to travel agents being classified as high-risk merchants?
    Travel agents often fall into the high-risk category due to the potential for chargebacks and cancellations inherent in the travel industry, as well as specific customer behaviours within the industry.
    Can travel agents accept online payments through high-risk merchant accounts?
    Yes, high-risk merchant accounts for travel agents typically provide online payment options, allowing you to accept payments via your website, mobile apps, or other online platforms.
    How do high-risk merchant accounts help prevent chargebacks?
    High-risk merchant accounts offer tools such as fraud detection systems, chargeback alerts, and secure payment gateways to minimise the occurrence of chargebacks. These features help identify suspicious transactions and mitigate potential risks.
    Are there specific compliance requirements for travel agents with high-risk merchant accounts?
    Compliance requirements may vary depending on the provider and jurisdiction, but travel agents must adhere to industry regulations, such as data security standards (e.g., PCI DSS) and anti-money laundering measures.
    What if I already have a merchant account but want to switch to a high-risk merchant account?
    If you currently have a standard merchant account but require the specialised features of a high-risk merchant account, consult with a reputable provider who can guide you through the transition process.
    Can a high-risk merchant account handle international transactions for travel agents?
    Yes, high-risk merchant accounts typically support international transactions, enabling travel agents to cater to customers worldwide.
    How long does it take to get approved for a high-risk merchant account?
    Approval times can vary depending on the provider and the completeness of your application. Typically, the process takes a few days to a couple of weeks.
    Is maintaining a high-risk merchant account expensive?
    The cost of maintaining a high-risk merchant account varies based on factors such as your business’s risk level, transaction volume, and the specific services and features you require. It’s crucial to discuss pricing and fees with the provider before finalising the account setup.

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