Merchant services for salons

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Libby James
Merchant Services Expert

Libby James is co-founder, director and an expert in all things merchant services. Libby is the go-to specialist for business with more complex requirements or businesses that are struggling to find a provider that will accept them. Libby is regularly cited in trade, national and international media.

Optimising Salon Payments: A Comprehensive Guide

In the dynamic realm of beauty and hair salons, efficient payment processing is paramount for success. Whether you’re a newcomer to the industry or seeking an upgrade, this comprehensive guide supported by the National Hairdressers’ Federation aims to empower you in optimising your salon merchant account.

Choosing the Right EPOS System for Your Salon

Electronic Point of Sale (EPOS) systems have undergone significant evolution, offering a spectrum of features to streamline salon operations. For a seamless experience, consider:


Fully Integrated EPOS Systems:

These systems offer advanced functionalities, including appointment booking, text message marketing, and staff management.


They are highly customisable, allowing you to tailor prices and treatments to fit your unique business needs.


Compatibility with salon card readers minimises human errors, and robust reporting tools provide valuable insights for strategic decision-making.


Salon EPOS for iPads:

Ideal for smaller businesses or home visits, these systems offer features like booking systems and pre-programmed treatments.


However, be cautious about potential service disruptions during updates; a cloud-based system can mitigate such issues.

Merchant Advice Service Tips for Salon EPOS Systems:

Plan for the future: Choose a system that will grow with your business.


Consider a cloud-based system for remote access and flexibility.

Don’t rush merchant services decisions; shop around for the best deals.

Merchant Services for Salons: Streamlining Transactions

After selecting the right EPOS system, the next step is to explore salon credit card processing options. Consider the following elements:


Integration with EPOS:

This ensures seamless communication between your salon card machine and EPOS system.

Eliminating manual entry of payment amounts streamlines the reporting process.

Financial Considerations:

Look beyond the rates; assess the full financial picture and all associated costs.

Leverage existing quotes to negotiate a deal that suits your business and saves you money.


Benefits of Switching Merchant Accounts

Switching your salon’s merchant account holds the potential for a myriad of benefits, making it a strategic move for your business. One of the primary advantages lies in enhanced cost savings. New merchant account providers often offer competitive rates, reduced transaction fees, and streamlined processing, contributing to significant long-term savings for your salon.

Beyond monetary benefits, a switch can lead to improved services. Modern merchant services come with advanced features and technologies that can enhance the overall customer experience. From faster transaction processing to more secure payment methods, your salon can stay at the forefront of industry trends, attracting and retaining clients. 

Moreover, the option to have tailored solutions is a pivotal aspect of switching. Your salon’s unique needs and operational preferences can be met with customised merchant solutions, ensuring a seamless fit that aligns with the specific demands of your business. In essence, making the switch isn’t just a financial decision; it’s a strategic move that can revolutionise the way your salon conducts transactions and engages with clients.

Beauty Salon and Hairdresser Payment Gateways: Why They Matter

Navigating the world of payment gateways is crucial for the seamless operation of beauty salons and hairdresser establishments. The significance of these gateways extends beyond mere transaction facilitation. Telephone payments, facilitated by robust payment gateways, offer clients convenience and flexibility, enabling them to settle bills effortlessly. An integrated booking system is another pivotal feature. It not only streamlines the appointment scheduling process but also enhances overall salon management. Clients can book appointments seamlessly, and your staff can efficiently manage their schedules. 


Tokenization for repeat customers adds an extra layer of security to transactions. By replacing sensitive customer information with unique tokens, the risk of data breaches is significantly reduced, fostering trust and loyalty. Additionally, payment gateways play a crucial role in enforcing policies, such as missed appointment charges. Automated systems integrated into these gateways ensure fair application of charges, promoting accountability and a more efficient scheduling system. In essence, these gateways aren’t just transactional tools; they are integral components shaping the customer experience, operational efficiency, and security protocols within your salon.

FAQs About Salon Payments

Commonly Asked Questions
Can the EPOS system be customised for my salon’s unique needs?
Yes, fully integrated EPOS systems allow extensive customisation to align with your specific business requirements.
What are the advantages of a cloud-based EPOS system?
A cloud-based system offers remote access, ensuring flexibility for business owners, and minimises disruptions during updates.
How can integrating the salon card machine with the EPOS system benefit my business?
Integration eliminates manual entry, streamlining the transaction process and simplifying reporting.
What factors should I consider when comparing merchant services for my salon?
Beyond rates, assess the full financial picture and associated costs to make an informed decision.
How does tokenization enhance security for repeat customers?
Tokenization replaces sensitive customer data with unique tokens, reducing the risk of security breaches during repeat transactions.
What are the potential drawbacks of using an iPad-based EPOS system?
Service disruptions during updates can be a drawback; consider a cloud-based system for smoother operations.
Can the integrated booking system handle a high volume of appointments?
Yes, fully integrated systems are designed to handle high appointment volumes efficiently.
How can I negotiate better rates with my merchant bank?
Leverage existing quotes to negotiate a favourable deal that not only fits your business but also saves you money.


In the bustling world of beauty salons, mastering the art of payment processing is crucial. As a salon owner, understanding various types of businesses and the complexities of business operations is vital. This includes inventory management and customer service. By choosing the right point of sales systems you can significantly enhance your salon’s efficiency.  This includes those offering online booking and efficient payment options.


Remember, the goal isn’t just to process transactions; it’s about providing a seamless experience for your clients. This involves considering factors like processing fees, monthly fees, and the flexibility of your payment processor. Efficient payment systems are more than just a convenience; they are a cornerstone of your salon business.


Inventory management and having the right bank accounts also play a significant role. They ensure that your business runs smoothly. They help keep track of both financial flow and product availability. And let’s not forget about contact information. Being accessible to your clients fosters trust and encourages repeat business.


As you navigate the intricacies of salon payments, keep these key points in mind. They are not just steps to efficiency but a pathway to elevating your salon’s success. Whether you’re revamping your current system or starting anew, remember that the right choices in payment processing can transform your salon’s operation. 

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Libby James

Libby James Co-founded Merchant Advice Service alongside David Bird in 2016. Her finance background, coupled with retail and customer service experience, gave Libby the drive to bring transparency and non-biased advice to the world of merchant services. Having come from the heavily regulated mortgage and insurance industry, Libby found it puzzling that other financial sectors lacked regulation and transparency leaving customers confused and unable to make informed decisions when it came to accepting card payments. This was soon to become Libby’s obsession!

With the help of some of the industry’s best, Libby began to research acquiring banks, complex terminology/regulation, and the problems customers experience within merchant services and payment gateway markets. She spent years on sourcing solutions for complex clients, which previously others were unable to assist with. Libby established relationships with brokers and banks which would soon form the cornerstone of Merchant Advice Service. As a result Libby has been featured in high-profile publications across the web.

Libby is proud to be the entrepreneur’s champion, supporting start-up businesses regularly. Her industry insights can often be found on LinkedIn where she provides free of charge advice and money saving pointers. It’s safe to say she has her finger on the pulse of everything card payments related.

Libby speaks of her experience in founding and running Merchant Advice Service…

‘Merchant Advice Service is one of my greatest achievements to date. We help business owners to overcome card processing issues which can become detrimental to their business. We assist SME’s in finding suitable card payments solutions, helping them create their vision. Each and every day is different, exciting and fore filling. As technology advances I can’t wait to see the way in which the merchant services market advances, and I’m pleased that our business will play a part in educating company owners along the way.’

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