Finding the Best Merchant Services Broker or Card Processing Consultants

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Libby James
Merchant Services Expert

Libby James is co-founder, director and an expert in all things merchant services. Libby is the go-to specialist for business with more complex requirements or businesses that are struggling to find a provider that will accept them. Libby is regularly cited in trade, national and international media.

Why use a Merchant Services Broker?

Are you an entrepreneur in search of the ideal merchant services broker or card processing consultant? Discovering the right partner to handle your payment processing needs is paramount for your business. In this article, we will provide you with valuable insights to help you make an informed decision, focusing on your unique requirements.

What is a Merchant Services Broker?

A Merchant Services Broker acts as an intermediary between merchants and payment service providers. These professionals offer their expertise and industry knowledge to assist businesses in navigating the intricate landscape of merchant services. By closely collaborating with merchants, they gain an understanding of their specific needs and leverage their connections to identify the most suitable payment processing solutions.

Why Collaborate with a Merchant Services Broker?

Collaborating with a merchant services broker presents numerous advantages, including: 

Expertise: Merchant services brokers possess in-depth knowledge of the payment processing industry. They stay abreast of the latest trends, technologies, and regulations, enabling them to provide valuable guidance to merchants. 

Time and Effort Savings: Searching for the right payment processing solution can be time-consuming and overwhelming. A merchant services broker simplifies the process by conducting research and negotiating on your behalf, saving you precious time and effort. 

Access to Multiple Providers: Brokers have established relationships with multiple payment service providers, granting you access to a wide range of options. They assist in comparing rates, features, and contract terms, empowering you to make an informed decision.

Customised Solutions: Every business has unique payment processing needs. Merchant services brokers recognise this and work closely with you to design tailored solutions aligned with your business goals and requirements. 


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How to Select the Right Merchant Services Broker or Card Processing Consultant

Choosing the right merchant services broker or card processing consultant requires careful consideration. Here are key factors to bear in mind during the selection process: Expertise and Experience: Seek out a broker with a proven track record and extensive experience in the payment processing industry. Assess their credentials, certifications, and client testimonials to ensure their knowledge and reliability. Range of Services: 

Evaluate the scope of services offered by the broker: Do they cover all aspects of payment processing, including online payments, point-of-sale systems, and mobile payments? Confirm their ability to meet your specific needs. 

Transparency: Transparent communication is crucial when it comes to financial matters. Choose a broker who provides clear information about rates, fees, and contract terms. Steer clear of those who attempt to obscure or conceal critical details. 

Customer Support: Excellent customer support is paramount. Verify that the broker offers responsive and reliable customer service to address any concerns or issues that may arise during your partnership. 


Commonly Asked Questions
How do merchant services brokers earn money?
Merchant services brokers earn commissions from the payment service providers they collaborate with. These commissions are typically based on the volume of transactions processed through the recommended providers.
Can a merchant services broker assist with PCI compliance?
Yes, reputable merchant services brokers can guide you in achieving and maintaining Payment Card Industry Data Security Standard (PCI DSS) compliance. They provide assistance in implementing security measures to safeguard cardholder data.
Are there any hidden fees associated with using a merchant services broker?
Trustworthy brokers disclose all fees upfront, ensuring there are no hidden costs. It is crucial to carefully review the terms and conditions of any agreements to fully understand the associated fees.
Can I switch merchant services brokers if I am dissatisfied with the service?
Yes, you have the option to switch merchant services brokers if you are unsatisfied with the service provided.However, it is important to review existing agreements or contracts to understand the termination process and any potential fees involved.
Will a merchant services broker handle the technical integration of payment systems?
While some merchant services brokers offer technical integration services, it is important to clarify this aspect during the selection process. Not all brokers provide technical support, so discussing your integration needs with potential brokers is essential.
How long does it typically take to find the right payment processing solution with a broker?
The timeframe for finding the right payment processing solution can vary depending on your specific needs and the complexity of your business requirements. A reputable merchant services broker strives to identify suitable options within a reasonable timeframe.
Is it necessary to sign a long-term contract with a payment processing provider recommended by a broker?
The contract terms can vary depending on the payment processing provider and the agreement reached between the merchant and the provider. Some providers may require a long-term contract, while others offer more flexible options. Your merchant services broker can help you understand the contract terms and negotiate when possible.
What happens if I outgrow the payment processing solution recommended by the broker?
If your business outgrows the initial payment processing solution recommended by the broker, you can discuss your evolving needs with the broker. They can reassess your requirements and help you find a more scalable solution that accommodates your growing business.

How MAS Can Help?

At Merchant Advice Service (MAS), we understand the significance of finding the best merchant services broker or card processing consultant for your business. Our team of experts is dedicated to assisting entrepreneurs like you in making informed decisions. We provide comprehensive guidance, personalised recommendations, and ongoing support throughout the payment processing journey. Visit our Merchant Services Broker page to learn more about how we can help you find the right partner for your payment processing needs. 

Selecting the best merchant services broker or card processing consultant is a critical decision for your business. By collaborating with knowledgeable professionals, you can save time, explore a wide range of solutions, and receive customised guidance tailored to your specific needs. Merchant Advice Service (MAS) is here to support you on this journey, ensuring you find the ideal partner to meet your payment processing requirements. For more insightful advice, visit our blog page!


Choosing the right merchant services broker or card processing consultant is a pivotal decision that can significantly impact your small business. With the right partner, you can simplify the complex world of credit card processing, avoid unnecessary monthly fees, and gain access to a variety of payment gateways. A knowledgeable broker can guide you through the maze of transaction fees, helping you select the most cost-effective processing service for your specific needs.


Whether you’re focused on online payment processing or in-store sales, the right broker can tailor payment methods to suit your type of business. They can also help you understand setup fees and how they affect your bottom line. With their expertise, you can optimise your online transactions and sales volume, ensuring that your payment processors are aligned with your business goals.

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Libby James

Libby James Co-founded Merchant Advice Service alongside David Bird in 2016. Her finance background, coupled with retail and customer service experience, gave Libby the drive to bring transparency and non-biased advice to the world of merchant services. Having come from the heavily regulated mortgage and insurance industry, Libby found it puzzling that other financial sectors lacked regulation and transparency leaving customers confused and unable to make informed decisions when it came to accepting card payments. This was soon to become Libby’s obsession!

With the help of some of the industry’s best, Libby began to research acquiring banks, complex terminology/regulation, and the problems customers experience within merchant services and payment gateway markets. She spent years on sourcing solutions for complex clients, which previously others were unable to assist with. Libby established relationships with brokers and banks which would soon form the cornerstone of Merchant Advice Service. As a result Libby has been featured in high-profile publications across the web.

Libby is proud to be the entrepreneur’s champion, supporting start-up businesses regularly. Her industry insights can often be found on LinkedIn where she provides free of charge advice and money saving pointers. It’s safe to say she has her finger on the pulse of everything card payments related.

Libby speaks of her experience in founding and running Merchant Advice Service…

‘Merchant Advice Service is one of my greatest achievements to date. We help business owners to overcome card processing issues which can become detrimental to their business. We assist SME’s in finding suitable card payments solutions, helping them create their vision. Each and every day is different, exciting and fore filling. As technology advances I can’t wait to see the way in which the merchant services market advances, and I’m pleased that our business will play a part in educating company owners along the way.’

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