By accepting credit and debit card donations, charities are able to streamline processes, forecast more accurately and simplify the donation process. If that’s not enough, merchant providers often give discounts or fee waivers to merchant accounts for non-profit organisations.

The three key benefits to having a charity merchant account are:

1. People can donate quickly and easily online – and in their own time.
   The administrative workload is easier to manage as it’s automated.
2. It’s safer – online transactions are often protected and there’s no trips to the bank with sums of cash to deposit.
3. Positive affect on the organisations bottom line – this is due to the above two points making donations more accessible to people wishing to contribute to charities and also easing up on the work load involved at the back end.

Accepting donations via the phone doesn’t need to be complicated, and let’s face it some of your biggest donators might not have access to the internet!

IVR payment facilities for charities allow donations to be processed automatically and securely without the need of staff input and these can be accepted 24/7 365 days a year – brilliant hey?

The dedicated payments phone line works by the user keying in their card details directly into the telephone keypad. Once the transaction is complete some IVR lines can integrate with charity databases for easy reporting. The donator will then receive a text message thanking them for their contribution and asking if they would like to add gift aid.