About Us

Merchant Advice Service is a handpicked team of industry experts based nationally, offering advice and information to businesses operating across the UK, Europe and USA.

Co-Founders, Libby James and David Bird, two individuals who were frustrated with their own experience of the merchant services industry set up the company to help other businesses. They were soon to become the only advice led merchant services company in the UK.

“As an independent non-biased intermediary, we rely on recommendations and referrals to continue growing our business, and therefore it’s in our interest to provide you not only with great customer service, but also the most reliable information, to help you make critical decisions for your business with confidence.

We’ve pinpointed the problems businesses experience within card processing, and together with our experts provide solutions to overcome them. We want to build relationships for the lifetime of your business, not just a quick sale. Our partners share this same vision. Together we allow your payments facilities to grow throughout your business journey, always staying up to date with industry advances, helping you make more informed financial decisions”. – Libby James

We’re transparent so like to let you know how we can offer a free of charge service. We receive a commission directly from the banks meaning you don’t pay us a thing, and you can be sure our advice is completely unbiased. Our service is centred around your company, meaning that if you’ve got a good deal with your existing provider, we’ll tell you so.

Merchant Advice Service will work closely with you to analyse your business requirements, research options and recommend the best card payments providers for you. If you’re happy with our suggestions, we’ll work with you to set up the merchant account and ensure your payment processing needs are met now and, in the future, – all for FREE.