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About Us

Merchant Advice Service is a handpicked team of industry experts based nationally, offering advice and information to businesses operating across the UK, Europe and USA.

In an age where card payments make up the majority of UK business transactions, having an intermediary solution to merchant services bridges the gap between business and provider.

Until now, merchants have been disadvantaged by the lack of regulation within the industry. At Merchant Advice Service we believe merchants should be presented with all the facts upfront in order to make informed decisions on payment processing options, which are centred around their business. Too many merchant providers and sales representatives lure customers in with headline ‘deals’ that are misleading and unfair.

We bring transparency and standards to the industry, providing businesses with the most competitive deals suited to their needs – not just for now, but long term.

We are here to demystify the industry and provide you with the information to make sound, commercial decisions for now – and the future.

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More About Merchant Advice Service

Our Core Values

Merchant Advice Service is a handpicked team of industry experts based nationally, offering advice and information to businesses operating across the UK, Europe and USA.

Co-Founders, Libby James and David Bird, two individuals who were frustrated with their own experience of the merchant services industry set up the company to help other businesses. They were soon to become the only advice led merchant services company in the UK.

“As an independent non-biased intermediary, we rely on recommendations and referrals to continue growing our business, and therefore it’s in our interest to provide you not only with great customer service, but also the most reliable information, to help you make critical decisions for your business with confidence.

We’ve pinpointed the problems businesses experience within card processing, and together with our experts provide solutions to overcome them. We want to build relationships for the lifetime of your business, not just a quick sale. Our partners share this same vision. Together we allow your payments facilities to grow throughout your business journey, always staying up to date with industry advances, helping you make more informed financial decisions”. – Libby James

We’re transparent so like to let you know how we can offer a free of charge service. We receive a commission directly from the banks meaning you don’t pay us a thing, and you can be sure our advice is completely unbiased. Our service is centred around your company, meaning that if you’ve got a good deal with your existing provider, we’ll tell you so.

Merchant Advice Service will work closely with you to analyse your business requirements, research options and recommend the best card payments providers for you. If you’re happy with our suggestions, we’ll work with you to set up the merchant account and ensure your payment processing needs are met now and, in the future, – all for FREE.

What our clients say

I would highly recommend using Merchant Advice Service

Libby helped us find a merchant account when i was having trouble finding one for myself. I would highly recommend using Merchnat Advice Service.

Gareth Page
Forever my go to place for merchant advice

Superb service from Libby James.
Forever my go to place for Merchant advice

Stephen Morris
Understands clients needs accurately and goes for the bulls eye

Libby is very professional in her approach and simply a go getter. She understands clients needs accurately and goes for the bull eye. I am really happy with her services and would always recommend her for any of your payment needs.

Stephen D’Souza
Super-helpful, very clear and supportive

We reached out to Merchant Advice Service when seeking a new payment partner, after multiple failed applications due to the sector we are in. Libby was super-helpful, very clear and supportive and we achieved a successful outcome. Top marks and highly recommended.

Phil Gendall
We were up and running very quickly. Highly recommended

Libby was a great help when we needed to set up a new merchant account. We were up and running very quickly. Highly recommended.

Jon Ruben

What Our Clients Say

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Alternatively you can contact us directly using:0800 304 78 75

Just so you know, we take your privacy seriously and will only use your personal information to contact you via phone, email or text with updates on the progress of your enquiry and provide information only on relevant products and services.