Founded in 2016, Merchant Advice Service saw a gap in the market for simple, non-biased card payments advice. Other businesses offered rate shopping ‘money supermarket’ type of comparisons however the team at MAS HQ wanted to bring an advice led, service approach to the forefront of the card payment industry.
Renowned for its hard sales, complex terminology, and lack of customer support – merchant services can be a tough old game. Nevertheless, Founder Libby James brought a refreshing approach to the industry, being quoted as saying ‘we give card payments advice like you would a mate in a pub; simple, free and honest’.
Our clients want to be empowered to make informed decisions when it comes to their business finances. We work in a world of confusing terminology with people not always fully understanding what they’re paying for and why. So we wanted to debunk that and put them back in the driving seat.
Over the years we’ve partnered with the very best in card payments, business banking and merchant finance providers. Our tried and tested network of payments specialists allows our clients to choose a solution which works best for them. From start-ups to high risk merchants – we’ve got it all covered.
We do what it says on the tin ‘merchant advice service’ providing free of charge, unbiased advice and helping merchants to find the right accounts and payment gateways. We set your business up with tailored solutions to suit your requirements enabling you to take payments via various methods, find suitable banking and funding to help cash flow and remain profitable. We’re in it for the long run, so want to support you for the lifetime of your business.
Merchants face lots of challenges and for high risk businesses, such as gambling, travel and Forex, only a select few options will work with them.
Our team takes calls and enquiries to help new and existing merchants overcome their issues and pair them with the right provider that meets their requirements. Because doing an online comparison of merchant accounts and payment gateways is a headache, an information overload, and with so many if, buts, maybes, exceptions, and nuances, having an expert take care of the problem for you is often the best solution for quick results and peace of mind – so you can focus on doing what you do best – being a merchant!
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Our advisors are fully equipped to help and guide you through a range of merchant services comparisons
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We specialise in helping high-risk businesses find suitable card processing, for those struggling to find a merchant
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We take the straight talking ‘plain English approach.’ Our aim is to guide you through your application, trouble free.
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We specialise in EPOS solutions for retail and hospitality. Use our impartial, free and honest quoting system.
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Our card machine experts can help you to navigate through the various options and payment terms.
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Find out what business bank account is right for your business and how you can save on fees.
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Working with the Merchant Advice Service team is free of charge and means that we do the leg work, so you don’t have to. Our network of experts have worked with a wide range of industry types…which means we’ve dealt with an application just like yours before.
We don’t like to blow our own trumpet, but our team really know their stuff…we don’t call our network ‘experts’ for nothing. We’ll guide you through the process step by step and ensure you’re kept in the loop and happy with your solutions. This doesn’t stop once you’re live – we will remain your forever ‘go to’ when it comes to card payments and banking needs, now and in the future.
Our consultancy approach means that together we will;
At Merchant Advice Service, we pride ourselves on long-term relationship building and customer support. Our goal being to provide bespoke payment solutions at affordable pricing.
Merchant Advice Service Ltd was founded in 2016 by Libby James and David Bird, two individuals who were frustrated with their own experience of the merchant services industry, so they set up the company to help other businesses. They were soon to become the only advice led merchant services company in the UK.
Libby is the driving force behind MAS, making it her mission to disrupt the payment industry. Her financial background and ‘can do’ approach have been pivotal to Merchant Advice Service’s success. Libby is regularly cited in the national press and has quickly become the ‘go to’ when it comes to all thing’s payment processing – from start ups to high risk.
David is no stranger to finance and running successful websites, being the founder of Online Mortgage Advisor as well as Merchant Advice Service. His passion stems from delivering content to website users in an effective and concise manner. David is always thinking of ways to grow and develop the MAS strategy, with customer focus ethics at the forefront.
At Merchant Advice Service our advisors are fully equipped to help and guide you through the following merchant services comparisons:
Libby and the team at Merchant Advice Service are absolutely first class in every way. We have a furniture business and were let down by our existing payment processing company at a critical time for our business and without warning. We were lucky enough to be put in contact with Libby at Merchant Advice Service. After 48 hours Libby found us another company that were much better than our existing provider and the rates were better as well. Since this Libby has placed us with two other financial institutions that have been instrumental in not only saving us money but have also helped our business to grow.
I could not speak more highly of the team at Merchant Advice Service and would advise anyone to pick up the phone for a friendly chat if you want to improve on your current payment processing situation.
They deserve every 5 star review that they achieve
Warren
Co Founder
Libby helped us find a merchant account when i was having trouble finding one for myself. I would highly recommend using Merchnat Advice Service.
Superb service from Libby James.
Forever my go to place for Merchant advice
Libby is very professional in her approach and simply a go getter. She understands clients needs accurately and goes for the bull eye. I am really happy with her services and would always recommend her for any of your payment needs.
We reached out to Merchant Advice Service when seeking a new payment partner, after multiple failed applications due to the sector we are in. Libby was super-helpful, very clear and supportive and we achieved a successful outcome. Top marks and highly recommended.
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